Terms

Acceptance of Terms

By using this website or contacting Stitch Haven, you agree to these Terms and to any additional conditions communicated for a specific project. If you do not agree, you should not use the website or request services.

Clause 01

Acceptance of Terms

By using this website or contacting Stitch Haven, you agree to these Terms and to any additional conditions communicated for a specific project. If you do not agree, you should not use the website or request services.

Clause 02

Scope of Services

Stitch Haven provides tailoring, alterations, garment remodelling, and upcycling services by appointment in Pilar. Any project is subject to garment inspection, material assessment, and confirmation that the requested work is feasible for the item presented.

03
Operational clause

Quotes and Payment

Prices for alteration and redesign work are based on the garment, its condition, the requested fit, and the scope of work reviewed in person or by other agreed means. A quote is not final until the garment and materials have been assessed, and any supplementary materials may be charged separately where applicable.

Supporting document HCCH
04
Operational clause

Project Conditions

For custom redesign projects, work begins only after the concept and scope are approved. A deposit may be requested before work starts, and any additional work outside the approved scope requires prior approval before it is carried out.

Supporting document UN Declaration

All website content, text, images, and layout are owned by or licensed to Stitch Haven and may not be copied or reused without permission. Customer garments remain the customer's property, but any design notes, sketches, or working materials created by Stitch Haven remain its property unless otherwise agreed in writing.

05Clause

Intellectual Property

All website content, text, images, and layout are owned by or licensed to Stitch Haven and may not be copied or reused without permission. Customer garments remain the customer's property, but any design notes, sketches, or working materials created by Stitch Haven remain its property unless otherwise agreed in writing.

06Clause

Service Limitations

Services are provided with reasonable care, but results depend on the garment's construction, seam allowances, fabric condition, and prior wear. Stitch Haven does not guarantee an exact fit, an invisible repair, exact material matching, or preservation of brand value or manufacturer warranty.

ReferenceWIPO