This Privacy Policy explains how Stitch Haven handles personal data in connection with its website and appointment-led tailoring services in Pilar, Argentina. It applies to inquiries, consultations, remodelling and upcycling projects, fitting appointments, and related communications.
Use the contact details below for questions about this policy or the handling of personal data.
We use personal data to respond to inquiries, arrange and manage appointments, assess garments and materials, prepare quotes, record design approvals, carry out remodelling or alteration work, coordinate collection, handle payments, maintain business records, improve website performance, and meet legal obligations. We may also use data to communicate about the status of a project, including fit checks, additional work approvals, or other service-related updates.
We may share personal data with trusted service providers that help operate the website, manage communications, process payments, store records, or support appointment administration. These parties are expected to use the data only for the services they provide to us and to protect it under appropriate confidentiality and security obligations.
We may share personal data with public authorities, courts, or other third parties when required to comply with law, respond to a lawful request, protect our rights, or support the establishment, exercise, or defense of legal claims. We may also disclose information where necessary to complete a customer request or to process a payment or collection arrangement.
Subject to applicable law, you may ask to access, correct, update, or delete your personal data, and you may object to or restrict certain processing in limited cases. If we rely on your consent for a specific activity, you may withdraw it for future processing.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity concerned. We may need additional information to verify the request and to determine whether any legal exception applies.
We retain personal data for the period needed to manage the customer relationship, complete the requested work, maintain business records, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where appropriate, subject to any lawful retention requirement.
The updated version will apply from the date it is published on the website unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other suitable communication channels.
We may collect identification and contact details, appointment and inquiry information, garment and project details, communication content, payment-related records, and technical data such as device, browser, and usage information. Where relevant to tailoring or remodelling work, we may also process measurements, fit preferences, and notes about the condition or construction of the garment.
We receive data from project inquiries, booking requests, consultations, fitting appointments, written alteration scopes, collection arrangements, and follow-up communications. We may also obtain limited technical data automatically when the website is used, and operational records from payment or messaging tools used to manage the service.
We may use essential cookies to support site functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and the settings of the browser or device.
We use standard cookie controls to support site operation and basic analytics where enabled. You may manage cookies through your browser settings, and some features may not function properly if certain cookies are disabled.
